Privacy policy

Loan Match ("us," "we," or "our") operates the website loan-match.ca. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of our website.

We use your personal information only for providing and improving our service. By using our website, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, address, phone number, email address, employment status, income, liabilities, and credit score.

Use of Your Information

The information we collect is used for the following purposes:

  1. To provide and maintain our service.

  2. To notify you about changes to our service.

  3. To allow you to participate in interactive features of our service when you choose to do so.

  4. To provide customer support.

  5. To gather analysis or valuable information so that we can improve our service.

  6. To monitor the usage of our service.

  7. To detect, prevent, and address technical issues.

  8. To facilitate your applications with third-party financial services companies through our website.

Retention of Personal Data

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Log Data

We collect information that your browser sends whenever you visit our website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many websites, we use cookies to collect information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.


Disclosure of Your Personal Information

We are committed to protecting your personal information, and we may disclose it in the following situations:

Compliance with Legal Obligations: We will share your personal information as required or permitted by applicable laws and regulatory requirements.

Legal Processes: In response to valid legal procedures, such as court orders, subpoenas, or search warrants, we may be compelled to disclose your personal information.

Protection of Rights and Assets: In cases where it is essential to safeguard the rights and assets of Loan Match, we may disclose your personal information.

Emergency Situations: Your personal information may be revealed in emergency circumstances or when necessary to ensure the safety of individuals or groups.

Facilitating Applications: To administer and service your application with third parties, we may share your personal information.

With Your Explicit Consent: For situations not covered above, we will always seek your explicit consent before disclosing your personal information.

Opt-Out

You have the option to decline to provide us with your personal information or to withdraw your consent for the collection, use, or disclosure of your information at any time. Should you choose to opt out, please be aware that this may impact our ability to provide you with certain services or access to specific features of our website.

To exercise your right to opt out or withdraw consent, please contact us at info@loan-match.ca or reply STOP to SMS/MMS messaging, or respond similarly to any email you receive. Standard message and data rates may apply. Message frequency varies.

Security
We take the security of your personal information seriously. We have implemented various measures to protect your data. Some of these security measures include:

SSL (Secure Sockets Layer): Our website uses SSL technology to encrypt data transmitted between your browser and our servers. This encryption helps protect your personal information from unauthorized access.

Firewalls and Access Controls: We have established firewalls and access controls to prevent unauthorized access to our systems and data.

The security of your personal information is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

This Privacy Policy is effective as of the date mentioned above and will remain in effect except concerning any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@loan-match.ca.

Please ensure you customize this privacy policy to meet your specific needs and consult with legal counsel to ensure compliance with relevant laws and regulations.

Last updated: October 15, 2023